Shipping Schedule
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Order Cut-Off: 11:00 AM every Monday and Thursday.
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Dispatch: Orders that meet the cut-off time will be shipped on the next business day (Tuesday or Friday, respectively).
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Standard Delivery Time: 1-2 business days.
Local Shipping Rates & Estimates
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Calculated Shipping: Shipping charges for your order will be automatically calculated and displayed at checkout based on your delivery location and order size.
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Free Shipping:
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Hong Kong: Enjoy free shipping on all orders over HKD 250.
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Macau: Enjoy free shipping on all orders over HKD 350.
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How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available.
If you haven’t received your order within 3 working days of receiving your shipping confirmation email, please contact us at sam@musecoffeeroaster.com with your name and order number, and we will look into it for you.